VENSEARCH is proud to spotlight our partnership with Thrive, a global leader in managed security and IT services. In this exclusive interview, Wade Brewer sits down with Jonathan Philipsen (JP), Executive Vice President of Channel & Alliances at Thrive, to explore how this 25-year-old technology powerhouse is transforming IT outsourcing for businesses worldwide.
From Managed Services to Global MSSP
Thrive's journey is one of strategic evolution and impressive scale. Founded in 2000 as a managed services company, Thrive transformed into a comprehensive managed security services provider (MSSP) between 2013-2015. Today, the company boasts 1,600 W-2 badged employees spanning the United States, UK, and Asia-Pacific regions—with zero outsourcing.
What sets Thrive apart is their integrated approach. By combining security operations and network operations under one roof, they ensure the right and left hands are always talking to each other, delivering seamless service that other providers simply can't match.
The Perfect Fit for Any Organization
Whether you're a sophisticated small business with 25-50 employees or a mid-market enterprise with 20,000+ personnel, Thrive has a solution tailored to your needs. Their sweet spot includes regulated industries such as:
Financial Services
Healthcare
Legal & Professional Services
Accounting
Manufacturing
State, Local, and Education (SLED) sectors
A Non-Competitive Partner
One of Thrive's most compelling value propositions is their co-habitation model. In the mid-market space, Thrive doesn't replace your internal IT team—they complement them. By taking on time-consuming tasks like patch management and other "treadmill exercises," Thrive frees your IT staff to work on the business rather than in the business.
For MSPs, Thrive serves as the perfect partner to fill capability gaps, whether that's managed security, cloud strategy, or specialized tool sets your clients need.
The Hypercare Difference
Thrive's onboarding process isn't just a transaction—it's a journey. Their "hypercare" implementation program ensures clients don't just get set up and abandoned. Through their innovative POD approach, clients are matched with geographically and vertically aligned support teams who understand their specific industry, applications, and business drivers.
This means financial services clients work with teams who speak the language of finance. Healthcare organizations get support from professionals who understand HIPAA compliance and healthcare workflows. It's personalized service at global scale.
Comprehensive IT Strategy from Endpoint to Incident Response
Thrive offers true end-to-end IT solutions: